Privacy

Privacy policy

Centre du Camion Sainte-Martine takes the protection of personal information seriously. This policy explains what information is collected on this site, why, and how you can exercise your rights.

1. Person responsible for the protection of personal information

Centre du camion Ste-Martine inc., which operates Centre du Camion Sainte-Martine, is responsible for the personal information it holds. The person responsible for the protection of personal information is:

Claude Bergevin, President
Centre du camion Ste-Martine inc.
1302, boulevard Saint-Jean-Baptiste Ouest
Sainte-Martine, Quebec J0S 1V0
Phone: 450 427-2976

2. Information collected

We collect only the information you provide voluntarily, in particular through the service request form:

• full name and, where applicable, company name;
• phone number and email address;
• vehicle details (make, model, year, unit number, mileage);
• description of the need, urgency, preferred date and preferred contact method.

We never ask for sensitive information (banking details, social insurance number, health information) through this site.

3. Use of the information

Your information is used only to:

• contact you about your request;
• prepare and schedule the service requested;
• follow up on our exchanges.

We do not sell or rent your personal information.

4. Consent

By sending the service request form, you consent to being contacted about that request. You may withdraw your consent at any time by calling us at 450 427-2976.

5. Retention and security

Information is kept for as long as necessary for the purposes for which it was collected, then destroyed in accordance with applicable requirements. We apply reasonable measures to protect its confidentiality.

6. Cookies

The cookies placed on this site are described in detail in our cookie policy.

A cookie is a small file placed on your device when you visit. This site uses:

• Necessary cookies: essential to the operation of the site, in particular to remember your cookie preferences. They do not require your consent.
• Audience measurement: visit statistics used to improve the site (Google Analytics). These cookies are placed only after you consent.
• External content: display of the Google Maps map. The map loads only after you consent, or when you click the button to show it.

A cookie management panel will be available on the site shortly, where you will be able to change your choice at any time.

You can also set your browser to block or delete cookies. Some parts of the site may then no longer display correctly.

7. Third-party services

When you consent to external content or to audience measurement, technical information (including your IP address) may be sent to the providers concerned, who process it under their own policies. The services used by this site are:

• Google Maps: display of the shop's location, loaded only after your consent or your click;
• Google Fonts: display of the site's typefaces;
• Google Analytics: audience measurement, enabled only after your consent.
• Tally: hosting and processing of the service request form. The information you enter there is sent to Tally, which stores it on our behalf.

Some of these providers may process information outside Quebec. We make sure the information sent is limited to what the service concerned needs to work.

8. Your rights

Under applicable Quebec legislation (in particular Law 25), you have the right to access the personal information we hold about you, to request its correction and, in certain cases, to request its deletion or to withdraw your consent. To exercise these rights, contact Claude Bergevin at 450 427-2976 or by mail at the address above.

If you are not satisfied with how your request is handled, you may file a complaint with the Commission d'accès à l'information du Québec.

9. Changes

This policy may be amended. The version shown on this page is the one in force.

Last updated: to be set when the site goes live.